Course Code – CHC43115

Delivery Mode – Classroom based with work placement
Course Duration – 52 weeks with 40 scheduled tuition weeks and up to 10 weeks of holidays and 2 weeks at the end to complete all assessment activities (if required).
To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.


  • Decide which course is best for you
  • Complete an Application Form
  • Wait for a Letter of Offer that will outline your fees and study obligations
  • If you accept the conditions in your letter of offer, make your initial course payment in order to formally enrol.

Entry Requirements

There are no pre-requisites for this qualification or any units of competency contained within it. This course is currently available to candidates who can provide evidence that they have worked in a direct support role and therefore GEMS School of Management requires that candidates meet the following:

  • are over the age of 18
  • have a suitable level of language, literacy and numeracy to complete the course requirements.

All candidates interested in enrolling will be required to complete a language, literacy and numeracy (LLN) assessment prior to finalising their enrolment to ensure that the course is suitable for them and that GEMS School of Management is able to meet their individual needs. The assessment includes oral questioning, written questions, reading and comprehension and numeracy equations.

Candidates will be required to meet, or exceed, the following LLN levels:

  • Learning: Level 3
  • Writing: Level 3
  • Reading: Level 3Numeracy: Level 2
  • Oral communication: Level 3

If candidates do not achieve the required level in their LLN assessment GEMS School of Management will (where possible) provide candidates with candidate support services as per TA2 Training and Assessment Policy and Procedure. Where this is not possible candidates’ enrolment application will be rejected and they will be referred to appropriate external services or courses and advised that they may reapply in the future if they have improved their language, literacy and numeracy to the required level.